Navigating Change with Empathy and Inclusion

Change is no longer a once-in-a-while event. It’s the new normal. From the rise of AI in the workplace to shifting policies around inclusion, the transition between remote, hybrid, and in-person work, and a growing sense of dissatisfaction with “business as usual,” employees are being asked to adapt faster than ever. But behind every change are human beings who need understanding, clarity, and support.

In this webinar, we explore the human side of change management. We consider why successful change starts with empathy, inclusion, and trust and examine practical ways leaders and teams can navigate uncertainty, reduce resistance, and create a sense of psychological safety during times of transformation. Whether you’re leading a team through organizational shifts or trying to support employees through external disruptions, you’ll leave with actionable strategies to guide your workplace forward.

You’ll learn how to:

Recognize the emotional impact of change and respond with empathy.
Communicate effectively, even when you don’t have all the answers.
Build trust and psychological safety during times of uncertainty.
Apply human-centered change management principles to real workplace challenges

Meet Your Facilitator:
Felicia Jadczak, she/her

Felicia is Co-Founder, Co-CEO, and Head of L&D at Inclusion Geeks. Felicia is a recognized speaker and consultant in the diversity, equity and inclusion field. She has extensive and personal experience with leadership, innovation, women in the workforce, the multiracial experience, and disability. Prior to co-founding Inclusion Geeks, she worked in the technology industry for over ten years, providing strategic guidance and programming for ERGs, DEI councils, and C-suite members. In 2016 she pivoted to focus solely on Inclusion Geeks, where she oversees Inclusion Geeks’s DEI programming and facilitation team.

Felicia received a BA in Comparative Literature (French, English) from Haverford College. She received an MBA and a Masters in Information Systems (with honors) from the Questrom School of Business at Boston University. She also completed Georgetown University’s Certificate in Strategic Diversity and Inclusion Management.